Refund policy

Refund Policy

At Techmeri.store, we value our customers and are committed to providing high-quality products. We want you to be fully satisfied with your purchase. If you are not, we offer a 30-day refund policy from the date of delivery.

Eligibility for Return

To be eligible for a return, your item must be in its original packaging and have all tags attached, regardless of whether it has been opened or lightly used. You must also provide proof of purchase such as an order confirmation email screenshot or order number.

Initiating a Return

To initiate a return, please contact us at support@techmeri.store. We will provide you with our return warehouse address, which is specific to your location.

Return Shipping Fees

If the item is defective or has quality issues, we will cover the return shipping fee and refund the full amount of your order. If the return is not due to quality issues, you will need to cover the return shipping cost and we will only refund the order amount.

Instructions for Returning an Item

Upon acceptance of your return, we will provide you with instructions on how and where to send your package. Please note that we will not accept items sent back without prior authorization.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately so we can resolve the issue.

Non-Returnable Items

Certain items are exempt from our refund policy, including items that are damaged due to incorrect operation, items that are missing accessories, gift cards, and items that were not purchased from our store.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 2 business days and automatically credited to your original payment method. Please be aware that it may take some time for your bank or credit card company to process the refund.

Contact Us

If you have any further questions or concerns regarding our refund policy, please do not hesitate to contact us at support@techmeri.store.